OTTER.AI AND RECAPRO COMPARED
Comparing Recapro and Otter.ai: hosting, data, pricing
Otter.ai is a US transcription service that relies on Amazon Web Services, a provider based in the United States, for compute and storage. Its privacy policy provides for training its models on de-identified audio recordings. Recapro keeps data at rest in France at Scaleway, or on your servers with On-Premise.
About this comparison. Otter.ai is a trademark of its publisher, Otter.ai, Inc. Recapro is neither affiliated with nor endorsed by this publisher. This page is published by Recapro, one of the two vendors compared: the facts come from the public sources cited, and that context should be kept in mind.
Facts checked on October 16, 2026 against these sources, archived on the Wayback Machine. An error, an update or a right of reply: write to [email protected] and we will correct the page.
Otter.ai and Recapro: five verified differences
Found on otter.ai on October 16, 2026. Sources are listed under the table.
Data hosting
Otter.ai's privacy policy names Amazon Web Services, "based in the United States", for compute and storage, with no EU residency option. Transfers from the European Union rely on the Data Privacy Framework and Standard Contractual Clauses. Recapro Cloud: data at rest in France at Scaleway (Postgres and object storage, fr-par region); in transit, Cloudflare terminates TLS.
Model training
Among the purposes listed in Otter.ai's privacy policy (effective June 16, 2026): "training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)". Recapro trains no model on your data.
Free plan
Otter.ai's Basic plan is free: 300 transcription minutes per month, 30 minutes maximum per conversation and 3 file imports over the life of the account. Recapro's free plan gives 300 minutes of audio processing for life, every Cloud feature included.
On-Premise deployment
Otter.ai publishes no installation on customer servers. Its Enterprise plan, on quote, adds SSO, SCIM and a HIPAA option (pricing page checked October 16, 2026). Recapro offers Forteresse On-Premise at €19.90/seat/month, 10 seats minimum (€199/month), hardware extra from €4,990.
Transcription languages
Otter.ai transcribes English, Spanish, French, German, Japanese and Chinese, according to its pricing page. Recapro lists 70 languages with automatic detection.
Recapro and Otter.ai: the comparison table
Facts checked on both vendors' websites on October 16, 2026. "Not published" means the vendor does not document the point publicly; it says nothing about its actual practices.
Storage location published by the vendor
Including de-identified audio
Storage location published by the vendor
Including de-identified audio
Otter.ai: Otter.ai, Inc., a Delaware company, Mountain View (California). The privacy policy (effective June 16, 2026) names Amazon Web Services, "based in the United States", for compute and storage, and lists training its models on de-identified audio and transcripts. Source: otter.ai/privacy-policy, checked October 16, 2026 (archive).
Otter.ai security page: storage on AWS S3 with server-side encryption, SOC 2 Type 2 report, HIPAA commitment. Source: otter.ai/privacy-security, checked October 16, 2026 (archive).
Otter.ai pricing in US dollars, per user per month: Basic free (300 minutes per month, 30 minutes per conversation, 3 lifetime file imports), Pro $16.99 monthly or $8.33 annual, Business $30 monthly or $19.99 annual, Enterprise on quote. Salesforce and HubSpot integrations from Pro, subject to user limits. Languages: English, Spanish, French, German, Japanese, Chinese. Source: otter.ai/pricing, checked October 16, 2026 (archive).
Recapro Cloud: data at rest in France at Scaleway (Postgres and object storage, fr-par region); in transit, Cloudflare terminates TLS. The AI runs on open-weight models executed on our servers. Recapro holds no HDS, ISO 27001 or SOC 2 certification. Source: Recapro pricing.
Otter.ai or Recapro? it depends on your constraint
Both tools transcribe and summarize your meetings. They differ on hosting, data use and deployment.
Choose Otter.ai if…
- You mostly transcribe in English, and a US hosting provider fits your risk analysis.
- You want an assistant that joins Zoom, Teams and Meet to take notes for you.
- You want an individual plan at $8.33 a month on annual billing, with Salesforce and HubSpot from the Pro plan.
- You need a SOC 2 Type 2 report or a HIPAA option, which Otter.ai publishes.
Choose Recapro if…
- Your data at rest must stay in France, where Recapro Cloud stores it at Scaleway (fr-par region).
- Your recordings must not train any model, de-identified or not.
- Your meetings must stay on your servers. Forteresse On-Premise installs on your premises, up to air-gapped mode.
- You record in-person meetings from a smartphone, with no assistant added to the call.
We report the gaps found on both vendors' websites on October 16, 2026. The conclusion belongs to your own risk analysis.
What Recapro adds
Six Recapro capabilities.
Data at rest in France
Recapro Cloud: data at rest in France at Scaleway (Postgres and object storage, fr-par region); in transit, Cloudflare terminates TLS.
No training on your data
Recapro uses neither your audio nor your transcripts to train a model, in clear or de-identified. The AI runs on open-weight models executed on our servers.
Forteresse On-Premise
Installed on your servers (Kubernetes, dedicated machine or appliance), up to air-gapped mode. The data stays with you. €19.90/seat/month, 10 seats minimum, hardware extra from €4,990.
Recording without a network
The mobile app records offline. Transcription runs on our servers once the network is back, or locally with On-Premise.
No assistant in the call
Recapro records from a participant's smartphone or from the desktop app. No virtual participant appears in the meeting.
Private debrief
Your impressions stay in a private debrief, separate from the summary you share with the client or the team.
Try Recapro alongside Otter.ai in 3 steps
No forced switch.
Free plan
Create an account: 300 minutes of audio processing free for life, no credit card.
Existing recordings
Recapro Web imports an existing audio or video file and turns it into a summary filed under the meeting date.
Side by side
Recapro runs next to your current tool. Compare the summaries on your own meetings before deciding.
Monthly Cloud plans carry no commitment.
Pricing
Three tiers. Same sovereignty.
Choose the level of isolation adapted to your criticality.
Fortress
Physical server installed on your premises (or on your existing servers). A single Sovereign Shield subscription, whatever the hardware tier.
~130 W max, about the same as a desktop PC left on. ≈ €210/year of electricity.
For 1 to 10 users
For 11 to 30 users
For 31 to 60 users
For 61 to 90 users
Custom configuration for large teams. Response within 24h.
Subject to compatible performance. Prior technical assessment.
Minimum 10 seats billed, i.e. EUR199/month: a 3-person firm pays the same Shield as a 10-person one. Above 10 seats, billing is strictly per seat.
Everything in Cloud Tailored, plus:
- Server installed on your premises (or your own servers)
- Air-gap: AI 100% disconnected from the internet
- No data ever leaves
- Hardware & commissioning included
- Fit for legal, medical, defense and finance
- Priority 24/7 support
Otter.ai
Competitor
/user/month monthly ($8.33 annual)
- • AWS, provider based in the United States
- • 1,200 minutes per month, 90 minutes maximum per meeting
- • Assistant joins Zoom, Teams and Meet
- • Salesforce, HubSpot and Zapier integrations
- • Training on de-identified audio and transcripts (privacy policy)
- • On-Premise: not published as of 2026-10-16
- • Priced in dollars
* Fair Use Policy: Usage is limited to 10 hours of audio processing per day per user, in compliance with working time legislation.
All prices are shown excluding tax (excl. VAT); VAT applies at the prevailing rate. Offers reserved for business customers.
"From" refers to the price of the first tier or the standard configuration, actually available; the final price depends on your configuration and the number of seats.
Fortress hardware is a fixed asset generally depreciable over 4 years; VAT is in principle recoverable, subject to your own accounting and tax regime (general information, not tax advice).
Your templates and your lexicon follow you from Cloud Tailored to Fortress.
On annual billing, Otter.ai Business costs $19.99 per user per month ($30 monthly). Recapro Cloud Team costs €17.90 per user per month on annual billing (€22.90 monthly), with 5 users minimum. Because the currencies differ, the actual gap depends on the day's exchange rate. Recapro pricing details.
Recapro in regulated industries
Recapro's sector pages.
Comparing several tools? See all our comparisons or our Fireflies alternative page.
Nearby comparisons
- Recapro / Fireflies.ai Fireflies.ai is published in the United States by Fireflies.ai Corp. and stores data in the United States by default, on AWS and Google Cloud. Recapro offers a cloud hosted in France or an installation on your own servers. This page compares the two offers based on their public pages, consulted on October 16, 2026. See the comparison
- Recapro / Happyscribe Happyscribe transcribes, subtitles and translates files in more than 150 languages, in the cloud, with data hosted in the European Union. Recapro focuses on meeting summaries and can be installed on your own servers, up to air-gap mode. The facts below were checked on October 16, 2026. See the comparison
- Recapro / Plaud Plaud sells recorders (Note, NotePin, Note Pro) with an app and AI subscriptions. Its data is processed in AWS data centers in the United States, Europe (Frankfurt), Japan and Singapore. Recapro works with the mobile app and the desktop app, and keeps data at rest in France or on your servers. See the comparison
Otter.ai and Recapro: frequently asked questions
01
Where does Otter.ai store data?
Its privacy policy names Amazon Web Services, "based in the United States", for compute and storage, and its security page mentions AWS S3 storage. No EU residency option is published there as of October 16, 2026; transfers from the European Union rely on the Data Privacy Framework and Standard Contractual Clauses. At Recapro Cloud, data at rest sits in France at Scaleway (fr-par region), and Cloudflare terminates TLS in transit. Source: otter.ai/privacy-policy.
02
Does Otter.ai use my recordings to train its AI?
Its privacy policy, effective June 16, 2026, lists among its purposes: "Improve and monitor the Services, including training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)". Recapro trains no model on its customers' data. Source: otter.ai/privacy-policy.
03
What does Otter.ai's free plan include?
The Basic plan includes 300 transcription minutes per month, 30 minutes maximum per conversation and 3 file imports over the life of the account. Salesforce and HubSpot integrations start on the Pro plan, at $16.99 per user per month monthly or $8.33 annual. Source: otter.ai/pricing.
04
Does Otter.ai transcribe French?
Yes. Its pricing page lists English, Spanish, French, German, Japanese and Chinese. Recapro lists 70 languages with automatic detection.
05
Does Otter.ai offer an On-Premise installation?
Otter.ai publishes no installation on customer servers as of October 16, 2026. Its Enterprise plan, on quote, adds SSO, SCIM, a HIPAA option and an API. Recapro offers Forteresse On-Premise, including air-gapped: €19.90/seat/month, 10 seats minimum (€199/month), hardware extra from €4,990.
06
Does Recapro work without an internet connection?
The Recapro mobile app records without a network. Transcription runs on our servers once the connection is back, or locally with On-Premise. Otter.ai documents no offline mode on the pages checked on October 16, 2026.
07
How much does Recapro cost compared with Otter.ai?
Otter.ai, in US dollars per user per month as of October 16, 2026: Pro $16.99 monthly or $8.33 annual (1,200 minutes per month), Business $30 monthly or $19.99 annual, Enterprise on quote. Recapro: Cloud Team €22.90 per user per month (€17.90 annual) with 5 users minimum, Cloud Solo €24.90 (€19.90 annual) for one user, Forteresse On-Premise €19.90/seat/month with 10 seats minimum and hardware extra from €4,990. Recapro pricing details.
Try Recapro on your meetings
Free plan: 300 minutes free for life, no credit card. No commitment.
✓ 300 min free for life, no card